Flexpa - Issue with Link – Incident details

This incident has been resolved.

Why did it happen?
Flexpa released a fix to accommodate a scenario where some payer authentication flows were incompatible with Safari. However the fix, which uses cookies to handle communication between Flexpa Link and Flexpa API, introduced a bug which was undetectable in the development environment because the development environment shares the same domain across services.

How do we prevent it in the future?

• Broaden test suite across browsers. Safari, Chrome, Firefox etc.
• Test across multiple domains in the development environment

We implemented a fix and are currently monitoring the result.

We are continuing to work on a fix for this incident.