This incident has been resolved. The incident impacted successful Flexpa Link authorizations.
Why did it happen?
We pushed a bug into production code related to the generation of system Patient IDs upon a successful Flexpa Link authorization. Due to a test which passed incorrectly, the bad logic was not caught in development.
How to prevent in future?
By creating re-usable test fixtures, specifically as it relates to our patient authorization model, we can make it easier for developers to avoid writing false positive test cases.